Privacy Policy
Britt's Magic Moments respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you book or use our services.
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect: We may collect personal information including:
Full name
Phone number
Email address
Billing and payment details
Event address and booking details
Emergency contact information
Children’s allergy or accessibility information (where voluntarily provided)
Social media usernames or messages relating to bookings
2. How We Collect Information: Information may be collected through: Booking forms
Website enquiries
Social media messages
Email or phone communication
Payment systems
Waivers or event forms
3. How We Use Your Information: We use your information to:
Manage bookings and payments
Communicate about your event
Deliver and collect hire equipment
Provide customer supportImprove our services
Meet legal and insurance requirements
Send promotional offers or updates (you may opt out at any time)
4. Storage & Security: We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.Personal information may be stored electronically through secure booking, payment, and communication platforms.
5. Sharing Information: We do not sell or rent your personal information.Your information may only be shared: with payment providers, where required by law, with insurers if an incident or claim occurs, with contractors or staff assisting with your booking where necessary.
6. Photography & Social Media: Photos or videos of setups may be used for marketing and social media purposes unless you request otherwise in writing before your event.We will not intentionally identify children by full name without permission.
7. Access to Your Information: You may request access to the personal information we hold about you and request corrections if information is inaccurate.
8. Cookies & Website Use: If we operate a website, cookies and analytics tools may collect non-identifiable information to improve user experience and website performance.
9. Third-Party Platforms: Our booking systems, payment providers, and social media platforms may have their own privacy policies. We encourage users to review those policies separately.
Examples may include:
Wix
10. Changes to This Policy: We may update this Privacy Policy from time to time.
The latest version will always apply to future bookings and services.